WELCOME TO
ITGrid
Melbourne's local IT Managed Services Provider
Here to support you and your business
About Us
Located in Melbourne, Australia,
ITGrid was created with one clear goal: to deliver reliable and compliant IT support services to Australian Small-to-Medium Business (SMBs).From day one, we have been combining premium tools with local, hands-on support. We believe small and medium businesses deserve the same level of reliability, security and performance as large enterprises - just simpler and fairer.ITGrid is setting a new standard for managed IT services in Australia: secure by design, audit-ready by default, and always backed by people who care.
Solutions
We work with you and your tailored business needs to design security-first architectures that actually fit your business and pass audits. We deploy premium tools in days, not months. We optimise your existing IT to run faster and reliably without taking everything out. We then harden everything using premium protection hardware and software, and round-the-clock threat hunting.
From vision to victory
all in-house
Services
- Unlimited remote support 9am–5pm weekdays, with after-hours support available
- We protect and manage all your devices — keeping them safe from viruses, hackers and online threats
- We set up and manage your business emails, keeping them secure and reliable
- We keep your internet running, manage your office Wi-Fi and support your phone systems (VoIP)
- We protect your business identity and reputation — and monitor the dark web to check if your details have been exposed
- We source, supply and build your IT setup with the right hardware and software so it grows with your business
- We back up your business data so nothing is ever lost — 100% Australian data sovereignty
- We keep your team connected whether they're in the office or working from home
- Aristotelis AI — our virtual assistant — is on hand 24/7 alongside our support team for fast responses
Design
We design secure, compliant IT architectures that fit your business perfectly.
Deploy
Deploying premium-grade tools in days, not months.
Optimise
Optimising your IT faster, affordable and protected.
Secure
We build security-first architecture that’s custom-fitted to your business
IT Managed Services plans
GridCare
Premium-grade support, security, compliance - purpose-built for Australian SMBs. Zero everyday hassle, business never paused.Do you have a large team?
We can tailor our flat-fee GridCare packages to suit!
Gridcare - standard
- Unlimited Remote Support 9am-5pm
- Device Monitoring & Patching
- EDR Endpoint Protection
- M365/Google Workspace MDR with 24/7 SOC
- M365/Google Workspace Backup
- Dark Web Monitoring
- User Security Training
- DNS Filtering
- Flat-fee per user per month
$148 user / month / ex GST
gridcare - premium
- All GridCare Standard Features
- Password Manager
- Application Control
- Endpoint MDR with 24/7 SOC
- Policy Management
- Compliance Reports (eg. Essential 8)
- Dedicated TAM
- Dedicated vCIO
- Flat-fee per user per month
$188 user / month / ex GST
Flat-fee. Full-power. Zero drama.
We’re building Melbourne’s sharpest MSP.
Melbourne-owned, future-proofed, and trusted by SMBs across Victoria.
Call: 03 9112 0500 | Email: [email protected]
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